Conversational BOTS for Emergency Hazard Communication – SDS Section 1 Helpline!

Safety Data Sheet suppliers are usually required to provide emergency telephone number in section 1 of the SDSs. Some regulations even recommend having 24/7 local emergency telephone numbers. OSHA clearly states that the telephone number should be provided for person / entity who is either knowledgeable of the hazardous material being shipped and who has comprehensive emergency response and incident mitigation information for that material. However, companies are facing issues with availability of knowledgeable persons / staff who can be available for 24/7 to carry out such tasks. There are many instances where companies rely upon 3rd party service providers, whereas EU member states use official advisory bodies. Such advisory bodies do not exist for US other countries.

man wearing gray shirt and welding mask covered in welding smokes
Photo by Екатерина Александрова on