An Example of Social Media Analysis application for managing Product Safety Stewardship

Product manufacturing has a set of desired usages and intended usages. Sometime the list of usages are required to be communicated to regulatory authorities for registration purposes for example REACH. Not all the times product usages follow the intended list and some times user use / abuse the chemical wrongly and it needs careful analysis. Such misuse of chemicals result in health implications for example allergies to exposed area or other issues. User generated content from social media platforms can provide early warning about the product usages and resulting adverse effects if any, and how the product intended uses are managed. Such analysis will help companies plan for the product safety stewardship related management. Whenever group of people discuss about a given product or brand we can retrieve sentiment about the product. By monitoring the exchange of information or conversation in a set of population the adverse effects can be predicted. (more…)